Frequently Asked Questions (FAQs)

Explore our most commonly asked questions to make your shopping experience at LojaStore seamless and enjoyable. If you can't find the information you need, feel free to reach out to our dedicated customer support team for assistance.

Placing an order on LojaStore is simple. Just browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and make payment.

For now we accept only bank transfer.

We have a hassle-free return policy. If you’re not satisfied with your purchase, contact our customer support within 7 days of receiving your order. Visit our “Returns and Exchange” page for detailed instructions.

We are currently shipping to all parts of Nigeria.

You can reach our customer support team by emailing support@lojastore.ng or by visiting the “Contact Us” page on our website. You can also click the WhatsApp icon at the buttom of the screen. We strive to respond to inquiries within 24 hours.
Yes, we prioritize the security of your personal information. Our website uses encryption technology, and we adhere to strict privacy policies. For more details, please refer to our Privacy Policy.

Yes, we regularly offer discounts and promotions. Keep an eye on our website, subscribe to our newsletter, and follow us on social media to stay informed about the latest deals and offers.

Once an order is confirmed, it enters our processing system. To make changes or cancel, contact customer support immediately. Note that changes may not be possible after the order is shipped.

Kindly contact us via the contact us page or click the WhatsApp icon on the screen. Thank You
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